Website Care Plans

Our Complete Website Support

 To Give You Peace of Mind and Help You Grow Your Business

 

Launching a website and letting it sit there static is not a going to do much for your business. A website needs ongoing strategy, design and development enhancements to continually improve your projects and get results.

A successful website continues to attract the right type of visitors and leads them down a path towards becoming a customer.

This requires consistent quality content publishing and monitoring of the website to make sure it is achieving its objectives. Therefore Website Care Plans are not an Extra, but an Essential if you want your website to be a powerful tool to grow your business. 

Peace of Mind

Regular Backups and Software & Security Maintenance are like a protection of your investment. If a plugin update should take the site down, if an employee introduced some unwanted updates to the content, or if a hacker targets your site, having a freshly saved copy of your database is critical to reversing the damage and getting your site back up and running well in no time.

Technical Support & Unlimited Content Changes

Most probably you prefer to use your precious time on your business, not on your website. And it probably takes us much less time to make content changes for you, so all you need to do is send us an email and we’ll get them done, usually within the same business day.

Go even further

We can assist you with your content strategy and make incremental improvements to the website to make sure that it continues to deliver a positive return on your investment.

 

Satisfied Customers

“Carmen helps you to focus on what you are good at by taking all the technical stuff into her very capable hands. Carmen’s after care support is not only responsive but really helpful and guides you through anything that you may not understand. She just has a way of explaining things so clearly and encourages you to become familiar with your website and how you can get the most out of it.

 I would thoroughly recommend her!”
Lynette Greenaway

” . . . not only does she make stunning websites, she can also help build a strong social media presence. But the best part is her good vibe that made me feel energized, empowered and ready to take up to take up my own website challenges. Merci!”

Delphine Dewulf

Frequently Asked Questions

Who do I call if something goes wrong with the website or I can’t figure something out?

When you subscribe to one of our care plans, we will be your first point of call should something go wrong with your website. We will determine whether it is something the hosting company needs to fix something that is covered by your website care plan.

What if I need something outside the plan?

However, many times we will evaluate requests that exceed your plan on a case by case basis and decide whether it can be done within your allocated hours or whether it needs to be billed separately.

Who do I call if something goes wrong with the website or I can’t figure something out?

When you subscribe to one of our care plans, we will be your first point of call should something go wrong with your website. We will determine whether it is something the hosting company needs to fix something that is covered by your website care plan.

What if I need something outside the plan?

However, many times we will evaluate requests that exceed your plan on a case by case basis and decide whether it can be done within your allocated hours or whether it needs to be billed separately.

How does 'unlimited website changes' work?

Simple and efficient: you send us an email with clear instructions on the content you want to change on your website and we get straight to work and let you know when it’s done – usually by the next business day.

(for example updating an event page, adding a testimonials section, uploading your articles to your blog, changing images)

Does not include advanced or custom features or graphic design tasks.

Can I use my own web host?

Yes, you can, although we prefer to use our recommended providers. We will talk to your hosting company to make sure it will fit your needs.

If you prefer to move your website to our Premium Web Hosting, we offer migration for a one-off fee.

How does 'unlimited website changes' work?

Simple and efficient: you send us an email with clear instructions on the content you want to change on your website and we get straight to work and let you know when it’s done – usually by the next business day.

(for example updating an event page, adding a testimonials section, uploading your articles to your blog, changing images)

Does not include advanced or custom features or graphic design tasks.

Can I use my own web host?

Yes, you can, although we prefer to use our recommended providers. We will talk to your hosting company to make sure it will fit your needs.

If you prefer to move your website to our Premium Web Hosting, we offer migration for a one-off fee.

Let’s Get You Covered!

Which careplan are you interested in?

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